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IBM under fire for QLD Health bungle

Posted by GI_admin

12-Mar-2011 14:56:00

Government could seek damages for payroll implementation.

As reported by ITNews on June 30, 2010

The Queensland Government has issued IBM with a Show Cause Notice following a damning audit of its recent payroll system implementation.
The court order requires IBM to justify the continuation of its role as the prime contractor of Queensland Health's SAP HR payroll system implementation.
Queensland Health also has reserved its legal right to withhold final payment of $3.3 million and seek damages for the project, which has been blamed for more than 35,000 payroll anomalies.
"We have sought Crown Law advice in relation to options for terminating the payroll contract with IBM and it's only fair that we seek to reserve our legal rights," Premier Anna Bligh said in a statement yesterday.
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Topics: Government waste, Healthcare Software

Patients put at risk by software

Posted by GI_admin

12-Mar-2011 14:55:00

As reported by the Sydney Morning Herald, March 7, 2011

THE computer system that runs emergency departments in NSW hospitals is compromising patients' care, according to the first systematic review of the troubled project that found it was crippled by design flaws.

The FirstNet system allows treatment details and test results to be assigned inadvertently to the wrong patient, according to the review. It is based on a technical study of the software and interviews with directors of seven Sydney emergency departments.

The system is so compromised it should be scrapped, a specialist doctors' group said yesterday.

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Topics: Government waste, Healthcare Software

Health department accused of censorship

Posted by GI_admin

12-Mar-2011 14:54:00

As reported by the Sydney Morning Herald, November 28, 2009

THE University of Sydney removed from its website an extremely critical essay about a new multimillion-dollar emergency department IT system after pressure from the NSW Health Department. .

Doctors, nurses and administrators at four area health services heavily criticised the system - which tracks patients - as posing an ''unacceptably high risk'' to patient safety because it was so slow, cumbersome and inefficient.

Some hospitals have boycotted Cerner FirstNet and reverted to paper to record clinical notes because it is too difficult and too time-consuming to retrieve critical patient information from the system, the essay said.

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Topics: Government waste, Healthcare Software

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